Privacy Policy
How we collect, use, protect, and share information when you use our website or communicate with MOD IT Support.
Effective date: August 22, 2026
MOD IT Support, LLC ("MOD IT Support," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we handle information collected through moditsupport.com, our contact forms, and communications related to our technology services.
Information We Collect
We may collect information that you voluntarily provide, including your name, company name, email address, telephone number, service needs, and information you include in a contact or support request.
Our website may also collect limited technical and usage information, such as IP address, browser type, device information, referring pages, pages visited, and general website activity through server logs, analytics tools, cookies, or similar technologies.
How We Use Information
We may use information to respond to inquiries, provide and support our services, communicate about requested services, improve our website and customer experience, maintain security, prevent abuse, analyze website performance, and comply with applicable legal obligations.
Website Forms and Email
Information submitted through our website forms may be processed by service providers used to deliver form submissions and email communications. Please do not submit passwords, financial account information, or other highly sensitive information through a general website contact form.
Analytics and Cookies
We may use analytics and related technologies to understand how visitors find and use our website. These services may use cookies or similar identifiers. Browser settings can be used to limit or block cookies, although doing so may affect some website functionality.
SMS and Mobile Information
If you provide a mobile number and opt in to receive text messages from MOD IT Support, we may use that number for communications you have requested or consented to receive. Message frequency varies. Message and data rates may apply.
Mobile information will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes. SMS opt-in data and consent will not be sold, rented, or shared with third parties for their marketing purposes.
We may share information with service providers that help us deliver communications or operate our services when necessary to perform those functions on our behalf, subject to appropriate confidentiality and data-use limitations.
For additional information about text messaging, see our SMS Terms.
How We Share Information
We do not sell personal information. We may disclose information to vendors and service providers that assist us with website hosting, analytics, communications, security, and business operations; when necessary to provide services you request; when required by law; or when reasonably necessary to protect MOD IT Support, our customers, or others.
Data Security and Retention
We use reasonable administrative, technical, and organizational safeguards intended to protect information under our control. No Internet transmission or storage system can be guaranteed to be completely secure. We retain information for as long as reasonably necessary for the purposes described in this policy, our business and recordkeeping needs, and applicable legal requirements.
Third-Party Websites and Services
Our website may contain links to third-party websites or services. Their privacy practices are governed by their own policies, and MOD IT Support is not responsible for the privacy practices of third-party sites.
Your Choices
You may contact us to ask questions about personal information you have provided or to request that we update or delete information when appropriate. You may opt out of SMS messages at any time by replying STOP to a message.
Changes to This Policy
We may update this Privacy Policy as our website, services, or legal requirements change. The effective date at the top of this page indicates when this version became effective.
Contact Us
Questions about this Privacy Policy may be directed to:
MOD IT Support, LLC
Friendswood, Texas
connect@moditsupport.com
(281) 888-8812