Privacy Policy Computer Data Protection Friendswood TX | MOD IT Support

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Definitions

Service

Service is the https://ModITSupport.com website operated by Modern IT.

Personal Data

Personal Data means any information to a natural person who can be identified from that information (or from those and other information either in our possession or likely to come into our possession) including Usage Data and Cookies as described below.

Usage Data

Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit) whenever you visit our Service or when you access Service by or through a mobile device.

Cookies

Cookies are small files stored on your device (computer or mobile device).

Data Controller

Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information is, or are to be, processed.

For the purpose of this Privacy Notice, we are a Data Controller of your Personal Data.

Data Processors (or Service Providers)

Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller.

We may use the services of various Service Providers in order to process your data more effectively.

Data Subject (or User)

Data Subject is any living individual who is using our Service and is the subject of Personal Data.

Information Collection and Use

We control the ways of collecting your personal data, and determine purposes for which we use your personal data. We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. 

Our Service provides different tools which collect and process Personal Data for business, educational and recruitment purposes. Personally identifiable information may include, but is not limited to the data about a person such as a full name, an email, a location, an expected position, a phone number, a company’s name depending on the tool you choose. 

We also use Cookies and Usage Data to make our website usable by enabling basic functions, to analyze our traffic, to improve and customize our Service.

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you only based on your opt-in box approval upon filling out the respective web form. Anyway, you may opt out any time of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.

Usage Data

We may collect Usage Data. This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

Session Cookies. We use Session Cookies to operate our Service.

Preference Cookies. We use Preference Cookies to remember your preferences and various settings.

Security Cookies. We use Security Cookies for security purposes.

Use of Data

We may use the information we collect from you when you register, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

to provide and maintain our Service;

to notify you about changes to our Service;

to gather analysis or valuable information so that we can improve our Service;

to monitor the usage of our Service;

to detect, prevent and address technical issues;

in any other way we may describe when you provide the information or for any other purpose with your prior consent.

Legal Basis for Processing Personal Data under the General Data Protection Regulation (GDPR)

If you are from the European Economic Area (EEA), Mod IT Support Group’s legal basis for collecting and using the personal information described in this Privacy Notice depends on the Personal Data we collect and the specific context in which we collect it.

Mod IT Support may process your Personal Data because:

We need to perform a contract with you

You have given us permission to do so

The processing is in our legitimate interests and it is not overridden by your rights

To comply with the law

Retention of Data

Mod IT Support will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Notice. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies.

Mod IT Support will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time as less as possible depending on business needs and local legal requirements except when this data is used to strengthen the security or to improve the functionality of our Service, or if we are legally obligated to retain this data for longer periods. Usually, Usage Data is anonymized statistics information about visitors of our site. A single visitor’s information cannot be identified. 

Anyway, we delete all Personal Data once the purpose of collection is expired.

Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

Personal Data of EU residents are hosted on EU servers by using Salesforce cloud capabilities (Hyperforce, a re-architectured Salesforce network to be compliant with GDPR). 

Mod IT Support Group will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Notice and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure of Data

We may disclose your information to our subsidiaries and affiliates, website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third-party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Disclosure for Law Enforcement

Under certain circumstances, Mod IT Support may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Legal Requirements

Mod IT Support may disclose your Personal Data in the good faith belief that such action is necessary to:

To comply with a legal obligation

To protect and defend the rights or property of Mod IT Support Group

To prevent or investigate possible wrongdoing in connection with the Service

To protect the personal safety of users of the Service or the public

To protect against legal liability

Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. We apply adequate security and compliance controls. We are in compliance with the ISO 27001 standard and implemented a security monitoring system SOC2 Type II report.

Our Policy on “Do Not Track” Signals under the California Online Protection Act (CalOPPA)

We do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.

You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

Your Data Protection Rights under the General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Mod IT Support Group aims to take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Data.

If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

The right to access, update or delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.

The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.

The right to object. You have the right to object to our processing of your Personal Data.

The right of restriction. You have the right to request that we restrict the processing of your personal information.

The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.

The right to withdraw consent. You also have the right to withdraw your consent at any time where Mod IT Support Group relied on your consent to process your personal information.

The right to complain to a Data Protection Authority of your jurisdiction.

Please note that we may ask you to verify your identity before responding to such requests.

CAN-SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

Send information, respond to inquiries, and/or other requests or questions

Market to our mailing list or continue to send emails to our clients after the original transaction has occurred

To be in accordance with CAN-SPAM, we agree to the following:

Not use false or misleading subjects or email addresses

Identify the message as an advertisement in some reasonable way

Include the physical address of our business or site headquarters

Monitor third-party email marketing services for compliance, if one is used

Honor opt-out/unsubscribe requests quickly

Allow users to unsubscribe by using the link at the bottom of each email

If at any time you would like to unsubscribe from receiving future emails, you can email us at  compliance@moditsupport.com.

Follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.

Service Providers

We may employ third-party companies and individuals to facilitate our Service (“Service Providers”), provide the Service on our behalf, perform Service-related services or assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

Google Analytics

We use Google Analytics with an anonymization function only, including IP-address anonymization by default. Therefore, we cannot directly or indirectly identify you via Google Analytics. We use Google Analytics as a web analytics service offered by Google that tracks and reports website traffic. Google uses the information collected to track and monitor the use of our Service. This information could be shared with other Google services. 

For more information on the privacy practices of Google, please visit the Data Privacy and Security.

Behavioral Remarketing

Mod IT Support uses remarketing services to advertise on third- party websites to you after you visited our Service. We and our third-party vendors use cookies to inform, optimize, and serve ads based on your past visits to our Service.

Google Ads (AdWords)

Google Ads (AdWords) remarketing service is provided by Google Inc.  We may use your data for marketing purposes using special marketing cookies via Google Adwords tools. You can find our relevant cookies that we collect in the marketing cookies list in Cookies consent plugin where you can opt-in or opt-out your consent. 

You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page.

Google also recommends installing the Google Analytics Opt-out Browser Add-on for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.

For more information on the privacy practices of Google, please visit the Google Privacy Terms web page.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Notice

We may update our Privacy Notice from time to time. We will notify you of any changes by posting the new Privacy Notice on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Notice.

You are advised to review this Privacy Notice periodically for any changes. Changes to this Privacy Notice are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Notice, please contact us:

Email:   compliance@moditsupport.com

Website: https://moditsupport.com/

Mail: 5205 Broadway #580 Pearland, TX 77581